Shipping policy

Our store operates under the international dropshipping model.
Products are shipped directly from external logistics providers, including warehouses located in different countries.

Processing time is 1-3 business days
Orders are processed once payment is confirmed
No shipments are made on weekends or holidays

Estimated delivery time is 10-25 calendar days, depending on the destination country and shipping method selected.
Delivery times are estimated, not guaranteed, and may vary due to external factors.

Shipping cost is calculated and displayed at checkout
Costs may vary depending on destination and product
Shipping costs are non-refundable

All orders include a tracking number
Tracking may take 3-7 days to activate
Shipping status depends on the logistics operator

Shipments are made under DDU (Delivered Duty Unpaid) terms.
This means:
The customer is responsible for taxes, duties, or customs charges
The store does not control or assume these costs
Delays or holds in customs do not qualify for refund

We ship to most countries in America and Europe.
Shipping availability depends on the destination country and logistics method.
Some regions may have restrictions or limitations.

It is the customer's responsibility to provide a correct address
We are not responsible for undelivered orders due to address errors
These cases are not eligible for refund

An order is considered delayed if it exceeds the estimated time
An order is considered lost after 60 days from the shipping date
In case of confirmed loss, reshipment or refund will be offered

Orders can only be cancelled before processing
Once the order is shipped, cancellations are not accepted
Address changes are not allowed after shipping